Telecom
We provide data and tools to help telecom companies tackle key challenges like churn, optimize collection contracts – whether Forward Flows, Solution Rate Guarantees or “normal” Third Party Collection setup – and benchmark collection agencies.
By offering standardized, consistently up-to-date data, we enable better decision-making, increased transparency, customer treatment strategies and portfolio sales processes
Churn & Limited Data
Companies often lack proper insights into what happens once a customer is moved into Collection. Limited view into Customer treatment and what is actively done to avoid churn.
Dignisia provides up-to-date, detailed data to monitor performance, optimize customer interactions, and ensure consistent, standardized data for better decision-making. Helping to optimize strategies for reduced churn
Solution Rate Guarantees & Forward Flow
Managing solution rate guarantees and Forward Flow contracts can be difficult without proper data to monitor performance, leading to risks in value tracking and contract execution.
We help optimize these contracts by providing comprehensive data pre- and post-sale to track performance, reduce risks, and ensure effective segmentation and pricing
Benchmarking & Spot Sales
Benchmarking agencies and determining portfolio values can be challenging and time-consuming without consistent, reliable (unbiased) data and proper comparisons.
Dignisia offer tools to benchmark agencies effectively and provide automated valuation methods to streamline portfolio sales and optimize pricing.