Dignisia

Payment & Retail

We provide solutions and tools to help payment processors and retailers optimize credit assessments, manage churn, and streamline debt collection. With real-time, standardized data, we enable informed decision-making, reduce risk, and improve operational efficiency while ensuring compliance and transparency in benchmarking and debt management.

a person using their mobile as payment over a payment terminal
a person viewing a report with graphs and charts

Credit Optimization

A common issue we've noticed in the retail / payment industries is striking the optimal balance between granting credit to customers with problematic payment behavior.

Here can Dignisia provide the data needed (pre- and post-sale) for credit optimization, scoring, and identification of specific risk groups (e.g. straight rollers).

a person viewing two reports with graphs and charts

Improved churn & focus on compliance

Churn is a key challenge, but companies often have very limited insight into customer treatment once their account is handed over to debt collection.

Dignisia provides up-to-date, detailed data to monitor performance, optimize customer interactions, and ensure consistent, standardized data for better decision-making. Helping to optimize strategies for reduced churn and monitor compliance-related risks

a woman viewing charts and graphs coming from a data terminal

Limited Data

Data is often only available in monthly snapshots, manually exported by biased collection agencies, incomplete and leading to quality issues and inconsistent comparisons.

We ensure daily data collection in standardized formats, with automated monitoring to ensure high-quality collection data at all times.

a person viewing a report with graphs and charts

Benchmarking & Forward Flow

With Forward Flows becoming more stretched, knowing the right price and benchmarking collection agencies has become more important than ever. Yet, many struggle with inconsistent data and reporting, making it hard to draw accurate conclusions.

Dignisia delivers a solution combining robust tools and industry expertise to help you compare performance, uncover insights, and optimize your distribution strategy